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Here are some frequently asked questions from our customers before purchasing Watch Winders.
If you have other questions, please just send it to support@timewinders.com.

General Questions

Orders are typically processed within 1-2 business days. Shipping times vary by location, but most international shipments are delivered within 15-20 business days.

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and PayPal etc.

Yes, we offer free worldwide shipping to most countries. Shipping times may vary depending on your location, but we will provide tracking information so you can monitor your order.

If your watch winder arrives damaged or is not working properly, please contact us immediately. We will offer a replacement or refund, and we will cover the return shipping costs.

Yes! We offer a 10% discount for first-time buyers. Simply sign up for our newsletter to receive the discount code.

We accept returns within 30 days of purchase. If you're not satisfied with your watch winder, you can return it for a refund or exchange. Please visit our Returns & Exchanges page for full details.

You can reach our customer service team via email at support@timewinders.com or through our Contact Us page. We aim to respond to all inquiries within 24 hours.

We offer a 2-year warranty on all our products, giving you peace of mind knowing your watch winder is protected against defects in material or workmanship.

Yes! We offer free worldwide shipping on all orders, so you can enjoy our premium products no matter where you are.

A watch winder keeps your automatic watches running smoothly when not in use by simulating wrist movement. This ensures your watch stays accurate and ready to wear, while protecting the internal mechanisms from damage.

Watch Winders Questions

Our Watch Winders are compatible with most automatic watches. If you have a high-quality automatic watch, especially one you don’t wear daily, a watch winder helps keep it running accurately and prevents the internal mechanisms from seizing. Always check your watch’s specifications for proper care.

To ensure your watch stays in prime condition, it’s crucial to check the manufacturer's specifications for the recommended Turns Per Day (TPD). This setting ensures that your watch is wound appropriately without risking damage to its mechanism.

Our Watch Winders are designed to gently wind your automatic watch over a 12-hour period, followed by a 12-hour rest period. The precise cycle ensures that your watch stays accurate without overwinding.

The TPD setting varies depending on your watch model. Most watches require between 600 and 1,200 turns per day. Be sure to check the manufacturer's recommendations for your specific watch model to ensure optimal winding.

Once fully wound, an automatic watch can run for anywhere between 24 and 48 hours. However, to keep it in optimal condition, using a watch winder regularly will ensure that it’s ready to wear when you need it.

No, you cannot overwind an automatic watch with our winders. Our Gentle Rotation method is designed to protect your watch by providing controlled rotations that prevent overwinding while keeping the internal mechanisms lubricated and functioning smoothly.

The direction you need to wind your watch depends on the movement of the watch itself. Our Watch Winders allow you to adjust the winding direction to clockwise, counterclockwise, or alternating to match your watch's needs.

While not strictly necessary, a watch winder offers a convenient solution for keeping automatic watches wound and ready to wear. It also protects the intricate mechanisms inside your watch, ensuring it stays lubricated and prevents the gears from seizing.

If you wear your watch every day, you likely won’t need a watch winder. However, if you own multiple watches or occasionally wear your automatic watch, a winder will help keep your watches running accurately and ready for use.

The recommended setting for your watch depends on the movement inside. Many watches wind in both directions, while others may require one specific direction. Be sure to check your watch's manufacturer guidelines to ensure proper winding.

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